Frequently Asked Questions
How does it work?
Arctic Air Freedom's® wearable design keeps your hands free and allows you to take it anywhere! It also helps cool the air immediately around you.
How many fan speed settings are there?
Arctic Air Freedom® has 3 settings, low, medium, and high.
Is the charging cable included?
Yes, the USB charging cable is included.
How long is the runtime?
When fully charged, Arctic Air Freedom® will run for 3-6 hours depending on the fan speed. For best results, fully charge the battery before first use.
What is the difference between the 2-year Protection Plan and the Extended Warranty?
The Extended Warranty: Only offered with purchase of the Deluxe model and it covers the damage or defect of the product.
The 2 Year Protection plan: Offered to the Standard or Deluxe unit and extends outside the scope of the Extended Warranty. This Plan covers replacements for any reason.
What battery type does it use?
Arctic Air Freedom® uses a lithium polymer battery.
What are the dimensions?
Arctic Air Freedom's® dimensions are 7.24” (L) X 7.56” (W) X 2.40” (H).
What is the weight?
Arctic Air Freedom® weighs 0.84 lbs.
How can I reach customer service?
For customer service, please call 1-888-970-9485 or email ArcticAirFreedom@rephelpdesk.com.
